TV Licensing email scam alert


We are aware of a current ongoing scam around TV Licensing which is in circulation at the moment. These emails have been reported to Action Fraud in high numbers.

Victims who click on the link are led to a convincing looking TV Licensing website – where fraudsters can obtain bank account details and commit identity fraud.

Reports made to Action Fraud identify that the current TV Licensing phishing emails are part of a larger scam where criminals call individuals claiming to be bank employees. This is how the scam works:
1. The victim receives a TV Licensing phishing email with links to a convincing-looking website that steals personal and financial details.
2. Within a week or two, victims will receive a phone call from a fraudster claiming to be from the fraud department of the victim’s bank. The fraudsters are able to convince victims they are genuine banking staff by providing some of the personal details that were obtained using the fake TV Licensing emails and websites.

Please follow the below advice on how to avoid being a victim of these types of scams:

Unsolicited emails, texts and calls:
Don’t click on the links or attachments in suspicious emails and never respond to messages that ask for your personal or financial details.
Don’t assume a phone call or email is authentic:
Just because someone knows your basic details (such as your name or address), it doesn’t mean they are genuine. Remember, criminals can spoof the phone numbers and email addresses of companies you know and trust, such as TV Licensing.

Requests to transfer money
Your bank will never call and ask you for your PIN, full banking password, or ask you to transfer money out of your account.

What to do if you’ve fallen victim:
Let your bank know as soon as possible and monitor your bank statements regularly for any unusual activity.

If you suspect your identity may have been stolen you can check your credit file quickly and easily online. You should do this every few months anyway using a reputable service provider and following up on any unexpected or suspicious results.

If you have been a victim of fraud or cyber crime, report it to the Police on 101 or  Action Fraud at actionfraud.police.uk, or by calling 0300 123 2040.

About age uk county durham

Age UK County Durham is a small independent charity based in North East England. Our mission is to promote the well-being of all older people and to help make life a fulfilling and enjoyable experience.
This entry was posted in Age Uk County Durham, Beat the Scammers and tagged , . Bookmark the permalink.

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